The Reviews for Empire Direct online and offline.
Independent Reviews
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Contact Details:
Empire Direct Ltd
244-250 Moseley Road
Fallowfield
Manchester
Lancashire
M14 6PD
0161 224 5888
Direct Empire Direct Website: http://www.empiredirect.co.uk/
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I have a complaint about the furniture supplied and have been trying to get the matter resolved. I even wrote a letter to the CEO which was signed for on delivery and they have not even had the courtesy to reply. I would steer clear of this company
Manchester, White City
I bought a bike from them and after a week, the bike is broken. Went back to get it fixed, they said the replacement part needs a week to arrive. Two weeks and couple days later and the part still hasn’t arrived yet. Rubbish customer service. Raised complaints several times in the three weeks period but no replies back. DISGRACEFUL
Great service received from Oak Furniture store recently. I ordered it last Friday, and the table and chairs arrived yesterday and are perfect. Simple ordering process too! A+++
I recently sold my house through Rightmove, and I couldn’t be more pleased with the entire experience. From start to finish, the process was smooth, efficient, and highly effective.
Creating the listing was straightforward and user-friendly. Rightmove’s platform allowed me to upload high-quality photos and detailed descriptions easily. The guidance on crafting an appealing listing was invaluable, ensuring my property stood out to potential buyers.
One of the standout benefits of using Rightmove was the vast exposure my property received. Rightmove is a well-known and trusted site, attracting a large number of visitors daily. Within the first week, my listing had garnered a significant amount of interest, with numerous inquiries and viewing requests.
Rightmove’s customer support was top-notch. Whenever I had questions or needed assistance, their support team was responsive and helpful. They provided clear and concise answers, ensuring that any issues were resolved promptly.
Thanks to Rightmove’s extensive reach and user-friendly platform, I received multiple offers on my property within a short period. The ability to compare offers and communicate directly with buyers helped me make an informed decision quickly. Ultimately, I sold my house for a price that exceeded my expectations.
Selling my house on Rightmove was a fantastic experience. The platform’s ease of use, extensive exposure, and excellent support made the entire process smooth and successful. I would highly recommend Rightmove to anyone looking to sell their property. The combination of a broad audience, effective tools, and reliable support ensures a positive selling experience.
The team at RWinvest have been really helpful with my apartment purchase in Liverpool. I am new to the buy to let property market and really learnt a lot from both Bradley and Lewis. I am now the proud owner of an off plan property in The Gateway in Liverpool.
Top company with very helpful staff.
Item Purchased – Bosch SKS50E11EU Table Top Dishwasher
Price – £330.00
Overall Performance – 8/10
My better half had been at me to get her a dishwasher for ages as she was finding it hard to keep up with all the daily tasks inbetween work and what have you so I thought I would explore my options. After browsing the internet for an hour or so and visiting various online stores I finally came across the Empire Direct website and am I glad I did. I found the collection of items that were on the Empire Direct website to be vastly superior to their competitors and were extremely well priced in comparison.
I purchased a Bosch dishwasher which was small enough to fit on a kitchen work surface as I did not have the time to fit a normal sized one. As soon as I got it and tried it out the first time I was so impressed by the quality of the item as I had previous experience of dishwashers and many of them did not even clean the plates properly. This Bosch dishwasher though cleaned the plates so well I thought they were brand new and was very quiet in the process which was brilliant.
It has helped me do away with the constant moaning of the wife as she is now a happy bunny. Highly recommended.
My new Hoover washing machine arrived last week from Empire Direct But unfortunately it had been damaged in transit by the couriers. I contacted Empire Direct immediately and explained the situation and the staff who I spoke to were very helpful and understanding of my problem.
Straight away they offered me a solution of having a replacement delivered and the damaged machines collected and I agreed without hesitation. I was told my new machine would be delivered within forty eight hours and low and behold the delivery came exactly when it was expected and the damaged one was collected. After many years of shopping online I have never had a more relaxed experience when dealing with damaged items and cannot stress enough how happy I was with the service from Empire Direct.
I only wish all online companies would treat their customers as good as this company do as nothing seemed to be a problem for them and they were more than helpful. I would say if you are looking for one of the best customer service experiences and helpfulness then you should choose Empire Direct any day of the week. A+++++++