The Reviews for John Lewis Stores online and offline.

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John Lewis

Who are John Lewis

John Lewis is a chain of high-end department stores based in the United Kingdom. The first John Lewis store was opened in 1864 by its founder, John Lewis, in Oxford Street, London. Today, the company has over 50 stores across the UK, selling a wide range of products including clothing, home furnishings, electronics, and beauty products. The stores are known for their quality products, excellent customer service, and commitment to ethical and sustainable business practices.

What Services do John Lewis provide

John Lewis stores provide a wide range of services to their customers, including:

  1. Shopping: Customers can browse and purchase a variety of products, including fashion, beauty, home and garden, electrical goods, and more.
  2. Click & Collect: Customers can order items online and collect them from a John Lewis store of their choice.
  3. Personal Styling: Customers can book an appointment with a personal stylist who can help them choose outfits and give fashion advice.
  4. Home Design Services: John Lewis offers a range of services to help customers design their homes, including free home consultations, design and installation of kitchens, bathrooms, and fitted wardrobes.
  5. Installation Services: John Lewis offers installation services for a range of products, including TVs, home entertainment systems, and home appliances.
  6. Repairs and Servicing: John Lewis offers repair and servicing for a range of products, including electronics and home appliances.
  7. Gift Cards: Customers can purchase gift cards in-store or online, which can be used to buy products in John Lewis stores or online.

Overall, John Lewis stores aim to provide a high level of customer service and a convenient shopping experience for their customers. Why not read the latest Expedia reviews for some alternative consumer reviews.

Contact Details:

John Lewis Ltd
171 Victoria Street
London
SW1E 5NN

0207 828 1000

Direct John Lewis Website: http://www.johnlewis.com/

The Company History of John Lewis

John Lewis is a well-established chain of department stores with a rich history that dates back to the mid-19th century. The first store was opened by John Lewis in 1864 in Oxford Street, London. Lewis was originally a draper’s assistant and later became a silk buyer, and he used his expertise to source high-quality fabrics for his store.

Over time, the business grew, and John Lewis opened more stores, including branches in Peterborough, Nottingham, and Birmingham. By the mid-20th century, the company had become a respected retailer known for its quality products and excellent customer service.

In the 1950s and 1960s, John Lewis expanded its range of products and services, including the launch of a food hall and a home furnishings department. The company also began to offer new services, such as installation and repair services for home appliances.

In the 1990s and early 2000s, John Lewis continued to expand its reach, opening stores in new locations and launching its online shopping platform. Today, John Lewis has over 50 stores across the UK, as well as an online store that serves customers worldwide. The company continues to be known for its commitment to quality, ethical business practices, and excellent customer service.

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Sandra Leeson

I recently visited the John Lewis store in Liverpool One, and I was thoroughly impressed with my experience. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me in finding what I needed.

The store was well-organized, making it easy to navigate and find what I was looking for. The selection of products was extensive, with a wide range of options available for each category. I was particularly impressed with the quality of the products on offer, which were all well-made and reasonably priced.

What stood out to me the most, however, was the level of customer service provided by the staff. They were patient, attentive, and genuinely seemed to care about helping me find what I needed. Whether I had a question about a product or needed assistance with a purchase, they were always there to assist me with a smile.

I would highly recommend John Lewis store to anyone looking for a great shopping experience. The quality of the products and the level of customer service provided make this store stand out from the rest. I will definitely be returning in the future for all my shopping needs.

Wilson Neeves

Last month I thought i would invest in some type of fitness machine for home as I was increasingly finding it hard to attend my usual gym due to work commitments and so on.

I thought I would visit the John Lewis website as I have had items off them previously and have been very satisfied with what I had purchased. After a while of looking I found a suitable machine which was the Livestrong 10.0E Cross Trainer which was priced at £899.00.

I did think at the time that this was a very big investment for me but when I added up the money I was going to save on the gym membership I was quite happy go buy it. Ever since I have had it I have seen a great improvement as I can use it each day after work or whenever I want which is brilliant.

I am so glad I got this item and would definitely recommend it to anyone looking for a good home exercise solution.

Recent Customer Reviews

Dont trade your old phone

February 21, 2025

Disgusting company get you to send your perfectly good phone that i paid 600 pound for samsung zflip3 and they agreed 100 pound and now say screen not working and offered nil. This is fraud and they will sell these phones on as refurb phones for profit. They best send my phone back or else im going to the police.

Helen

Great radio station except one DJ let's it down

February 21, 2025

Neve Campbell lets down the flow of the radio day, she talks about her kids all the time, tells us her name after almost every set of songs and loves to tell us how lavish her lifestyle is!

It’s like the Neve Show!

Frustrated

Cheap furniture that won’t last!

February 21, 2025

It is cheap furniture!

I bought a large sideboard from this company. Customer services really are “NOT” they totally ignore pictures & videos one sends regarding a complaint.

I will never buy from this company ever again .

Mandy

Surface finish wears off in three days

December 4, 2024

I have a complaint about the furniture supplied and have been trying to get the matter resolved. I even wrote a letter to the CEO which was signed for on delivery and they have not even had the courtesy to reply. I would steer clear of this company

RAy Willis

THE WORST BIKE REPAIR EXPERIENCE EVER

December 4, 2024

Manchester, White City

I bought a bike from them and after a week, the bike is broken. Went back to get it fixed, they said the replacement part needs a week to arrive. Two weeks and couple days later and the part still hasn’t arrived yet. Rubbish customer service. Raised complaints several times in the three weeks period but no replies back. DISGRACEFUL

Bilal El-Hamouz

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