The Reviews for John Lewis Stores online and offline.

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John Lewis

Who are John Lewis

John Lewis is a chain of high-end department stores based in the United Kingdom. The first John Lewis store was opened in 1864 by its founder, John Lewis, in Oxford Street, London. Today, the company has over 50 stores across the UK, selling a wide range of products including clothing, home furnishings, electronics, and beauty products. The stores are known for their quality products, excellent customer service, and commitment to ethical and sustainable business practices.

What Services do John Lewis provide

John Lewis stores provide a wide range of services to their customers, including:

  1. Shopping: Customers can browse and purchase a variety of products, including fashion, beauty, home and garden, electrical goods, and more.
  2. Click & Collect: Customers can order items online and collect them from a John Lewis store of their choice.
  3. Personal Styling: Customers can book an appointment with a personal stylist who can help them choose outfits and give fashion advice.
  4. Home Design Services: John Lewis offers a range of services to help customers design their homes, including free home consultations, design and installation of kitchens, bathrooms, and fitted wardrobes.
  5. Installation Services: John Lewis offers installation services for a range of products, including TVs, home entertainment systems, and home appliances.
  6. Repairs and Servicing: John Lewis offers repair and servicing for a range of products, including electronics and home appliances.
  7. Gift Cards: Customers can purchase gift cards in-store or online, which can be used to buy products in John Lewis stores or online.

Overall, John Lewis stores aim to provide a high level of customer service and a convenient shopping experience for their customers. Why not read the latest Expedia reviews for some alternative consumer reviews.

Contact Details:

John Lewis Ltd
171 Victoria Street
London
SW1E 5NN

0207 828 1000

Direct John Lewis Website: http://www.johnlewis.com/

The Company History of John Lewis

John Lewis is a well-established chain of department stores with a rich history that dates back to the mid-19th century. The first store was opened by John Lewis in 1864 in Oxford Street, London. Lewis was originally a draper’s assistant and later became a silk buyer, and he used his expertise to source high-quality fabrics for his store.

Over time, the business grew, and John Lewis opened more stores, including branches in Peterborough, Nottingham, and Birmingham. By the mid-20th century, the company had become a respected retailer known for its quality products and excellent customer service.

In the 1950s and 1960s, John Lewis expanded its range of products and services, including the launch of a food hall and a home furnishings department. The company also began to offer new services, such as installation and repair services for home appliances.

In the 1990s and early 2000s, John Lewis continued to expand its reach, opening stores in new locations and launching its online shopping platform. Today, John Lewis has over 50 stores across the UK, as well as an online store that serves customers worldwide. The company continues to be known for its commitment to quality, ethical business practices, and excellent customer service.

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Sandra Leeson

I recently visited the John Lewis store in Liverpool One, and I was thoroughly impressed with my experience. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me in finding what I needed.

The store was well-organized, making it easy to navigate and find what I was looking for. The selection of products was extensive, with a wide range of options available for each category. I was particularly impressed with the quality of the products on offer, which were all well-made and reasonably priced.

What stood out to me the most, however, was the level of customer service provided by the staff. They were patient, attentive, and genuinely seemed to care about helping me find what I needed. Whether I had a question about a product or needed assistance with a purchase, they were always there to assist me with a smile.

I would highly recommend John Lewis store to anyone looking for a great shopping experience. The quality of the products and the level of customer service provided make this store stand out from the rest. I will definitely be returning in the future for all my shopping needs.

Wilson Neeves

Last month I thought i would invest in some type of fitness machine for home as I was increasingly finding it hard to attend my usual gym due to work commitments and so on.

I thought I would visit the John Lewis website as I have had items off them previously and have been very satisfied with what I had purchased. After a while of looking I found a suitable machine which was the Livestrong 10.0E Cross Trainer which was priced at £899.00.

I did think at the time that this was a very big investment for me but when I added up the money I was going to save on the gym membership I was quite happy go buy it. Ever since I have had it I have seen a great improvement as I can use it each day after work or whenever I want which is brilliant.

I am so glad I got this item and would definitely recommend it to anyone looking for a good home exercise solution.

Recent Customer Reviews

Surface finish wears off in three days

December 4, 2024

I have a complaint about the furniture supplied and have been trying to get the matter resolved. I even wrote a letter to the CEO which was signed for on delivery and they have not even had the courtesy to reply. I would steer clear of this company

RAy Willis

THE WORST BIKE REPAIR EXPERIENCE EVER

December 4, 2024

Manchester, White City

I bought a bike from them and after a week, the bike is broken. Went back to get it fixed, they said the replacement part needs a week to arrive. Two weeks and couple days later and the part still hasn’t arrived yet. Rubbish customer service. Raised complaints several times in the three weeks period but no replies back. DISGRACEFUL

Bilal El-Hamouz

Fantastic Service - Fast Delivery too!

December 4, 2024

Great service received from Oak Furniture store recently. I ordered it last Friday, and the table and chairs arrived yesterday and are perfect. Simple ordering process too! A+++

Noah Leary

Fantastic Experience with Rightmove

May 24, 2024

I recently sold my house through Rightmove, and I couldn’t be more pleased with the entire experience. From start to finish, the process was smooth, efficient, and highly effective.

Creating the listing was straightforward and user-friendly. Rightmove’s platform allowed me to upload high-quality photos and detailed descriptions easily. The guidance on crafting an appealing listing was invaluable, ensuring my property stood out to potential buyers.

One of the standout benefits of using Rightmove was the vast exposure my property received. Rightmove is a well-known and trusted site, attracting a large number of visitors daily. Within the first week, my listing had garnered a significant amount of interest, with numerous inquiries and viewing requests.

Rightmove’s customer support was top-notch. Whenever I had questions or needed assistance, their support team was responsive and helpful. They provided clear and concise answers, ensuring that any issues were resolved promptly.

Thanks to Rightmove’s extensive reach and user-friendly platform, I received multiple offers on my property within a short period. The ability to compare offers and communicate directly with buyers helped me make an informed decision quickly. Ultimately, I sold my house for a price that exceeded my expectations.

Selling my house on Rightmove was a fantastic experience. The platform’s ease of use, extensive exposure, and excellent support made the entire process smooth and successful. I would highly recommend Rightmove to anyone looking to sell their property. The combination of a broad audience, effective tools, and reliable support ensures a positive selling experience.

Emma Gregory

Great Help with my Buy to let investment

May 9, 2024

The team at RWinvest have been really helpful with my apartment purchase in Liverpool. I am new to the buy to let property market and really learnt a lot from both Bradley and Lewis. I am now the proud owner of an off plan property in The Gateway in Liverpool.

Top company with very helpful staff.

Joanne Gibson

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