NHS Choices

I was in Devon filling a replacement knee operation and my leg became very swollen,red ,hot and painfull. I contacted 111 service at 3 am on Friday morning and was given an appointment to see a GP at 8 am on Saturday morning (Devon Doctors) at Newton Abbot hospital. The GP was very thorough and was not sure if it might be an infection or
DVT she asked be to go to Torbay hospital AMU which I duly did. I was given blood tests ( which were analysed in less than 2 hours) EcG. The waiting area was very clean and staff very pleasant and helpful. There was hot drinks, cold drinks, biscuits and sandwiches available to help yourself to which was welcome as we were there for 8 hours. I was seen in the afternoon by a Doctor who said he would get a consultant to see me which duly happened. She said blood tests were not conclusive and Doctors could miss DVT and prescribed blood thinning medication which duly arrived later in afternoon and explained do and don’ts when taking such medication. She would arrange an ultra scan in a few days to look at veins in legs.Imagine my surprise to be phoned in my holiday home on the next day (Sunday) at 10 am by the sister of unit offering me an appointment the next day at lunchtime. Fortunately this showed no evidence of a DVT. I can not praise the treatment I received by the Trust which was exemplary and very impressive as was the cleanliness of the hospital which was being cleaned with hovers and swabs. I was not only extremely impressed with the staff I met and the treatment I received and the efficiency of the hospital departments that I came in contact with this has to be an excellent facilities for the inhabitants of Devon. Thank you so much